What currency do you bill in?

All of our prices/fees are in USD (United States Dollars) and CAD (Canadian Dollars).

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Why was one of my charges declined?

Why was one of my charges declined? Declines can happen for a variety of reasons. When we submit...

How do I update my billing information?

In order to update your billing information, simply visit our client area and login. Once logged...

Do I get a printable invoice for my records?

Our billing system will email you invoices. You can also view and print your past invoices by...

How can I upgrade my license from the admin or host editions?

If you want to upgrade your license from admin or host editions to a license with a higher domain...

How do I set the payment method to be billed from?

Invoices get sent out one week before the 1st of each month. If you started a Paypal subscription...