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Subdomains do NOT count towards your domain limits. So you could have a server with a few domains...
Do you have a partner program available for discounts when purchasing multiple licenses?We do have a program for service providers who maintain at least 10 active licenses: Discounts...
Do you offer a trial or demo version of your Plesk extensions?We do offer two week fully functional trial versions of our products. You can get the free trials...
Does Sentintel Anti-malware scan my email?No Sentinel Anti-malware is not designed to be an email scanner. Sentinel Anti-malware is...
How can I cancel my product or service?We allow you to cancel your services with us at any time directly though our client area....
How can I change my license from being billed monthly to yearly?If you want to change your license from monthly to yearly billing intervals you should request...
How can I reissue my license if my servers IP address changes?On activation the license is locked to your servers IP address. If your IP address changes you...
How can I upgrade my license from the admin or host editions?If you want to upgrade your license from admin or host editions to a license with a higher domain...
How do the admin and pro edition domain limits work?The admin and pro editions allow you to use up to 10 domains (admin edition) or 30 domains (pro...
How does the free trial work?Our free trials allow you to install and use any of our Plesk extensions for a trial period of...
How hard is it to uninstall if I do not require Sentinel Anti-malware any more?Uninstalling Sentinel Anti-malware is as easy as going to Extensions -> My Extensions ->...
What domains are counted for a Danami license domain limit?All domains added in Plesk are counted towards your domain limit indicated on your Danami...
What is pro-rata billing?Pro-rata billing refers to being charged or receiving part or proportion of a fee or benefit on...
What is the difference between leased and owned licensing ?Owned Licenses (Enterprise Edition)Your owned license entitles you to the use of a product (1...
How to I install the Danami public SSH key and give a support technician access to my server?In order to give support ssh access to your server please download and run the Danami public SSH...
